Resolving people related issues ...

... by providing HR support as and when you need it


Annie Maynard MCIPD

I founded Riverhead HR Consulting in 2015 working initially within the Financial Services and Retail/Tech sectors and more recently with a variety of clients both small, medium and large.  With over 30 years’ multi industry experience (public and private sector) and with organisations of all sizes from start-ups to large corporate, I provide support and guidance to organisations on how best to resolve difficult people related issues.

Specialising in employee relations and reorganisation/change, I can provide support either in addition to the incumbent team when workload is stretched or where HR is not present.

I am values led and strongly believe treating people fairly achieves the best result not just for your business but also for the individuals involved.  My aim is always to achieve an improved outcome for all involved, minimising stress and risk for the business.

I am a Chartered Member of the CIPD and qualified over 20 years ago with a PGDip in Human Resource Management.

Areas of expertise include:


  • Investigations

  • Disciplinary, grievances and appeals

  • Performance management / capability

  • Policy & procedure   

  • Absence / long term sick

  • Company handbooks and documentation

  • Redundancy

  • TUPE


I can also provide generalist advice at a strategic and operational level, depending on your business needs.


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Independent and impartial; ensuring investigations are conducted in a fair, consistent and values led manner.  

As a company, you can expect a thorough investigation and detailed report.

Company Handbooks

Developed from scratch or a review of existing handbook, all content is legally compliant and sensitive to organisational culture.

Disciplinary, Grievances & Appeals

Experienced Chair / Hearing Manager who can provide a calm and fair perspective, ensuring issues are resolved effectively.  


Guidance on structural changes through the entire process including support on consultation 

and documentation.

Performance Management / Capability

Advice and guidance for managers when performance becomes a concern.


Depending on the nature and size of requirement guidance and/or hands on support can be provided from the initial stages through to transfer.  

Policy & Procedures

From a one-off specific policy, through to a suite of documentation including template letters and guidance notes.  All documentation is legally compliant and can reflect the cultural tone of voice.


Depending on your needs and the size of your organisation services can be provided on a one off or as and when basis.



Annie has supported us on a couple of occasions, providing practical and useful support on sensitive and complex ER issues.   Her approach is always professional and she delivers on time and to a high standard.  I would definitely use her skills again and would highly recommend her.
Louise - Head of HR
Annie has worked for me as a permanent Senior HR Business Partner at ACE European Group (now Chubb), as an interim Senior HRBP at Willis and was invited to return on a contract basis twice to support two major re-structuring programmes, the latter one within the context of post merger activities at Willis Towers Watson.
Annie's technical knowledge, her ability to work with and influence a variety of stakeholders at all levels of the organisation and her seamless transition into whatever team she was being asked to work with or lead meant that she was always my first choice for additional support.
I have always had 100% trust in her work ethic, integrity and desire to deliver the best outcome.  During times of significant organisation challenge and change she could always be relied upon and would step up to go above and beyond what was being asked of her.
She has a particular strength in dealing with sensitive employee relation issues and appeal hearings.  Her thorough approach plus her strong principle of fairness to all involved meant that investigations were carried out in a complete and non antagonistic manner and she could defuse escalating situations.  Her subsequent documentation would always reflect her attention to detail but in a digestible manner with clear next steps.
I am more than happy to recommend Annie.
Sue Smith FCIPD
Various HR Director positions at ACE European Group,
Willis and Willis Towers Watson

Contact Details

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